When we respect our teammates’ time, work, and intelligence, we can all reduce stress and stave off burnout in the workplace. The problem is that we’re all too quick to assume we’re already doing this.
Too many working mothers have been forced to choose between their job or their children. And it’s not by their own doing. Founders and leaders at the top of the organization create work environments that shame employees for having personal lives.
Managing a powerhouse Customer Success team requires a delicate balance of grit and empathy.