Updateai
ChatGPT fine-tuned for customer success
ChatGPT
fine-tuned for customer success
Number One in automated recaps of post-sales calls.
Customer follow-up emails written for you.
*No credit card required.
Updateai
ChatGPT fine-tuned for customer success
Number One in automated recaps of post-sales calls.
Customer follow-up emails written for you.
*No credit card required.
Trusted by industry leaders
Trusted by industry leaders
Customer success, ELEVATED
Empower CS teams.
UpdateAI empowers Customer Success teams by automating pre/post-call admin tasks, consolidating customer insights, and ensuring timely follow-up on action items.
Customer success, ELEVATED
Empower CS teams.
UpdateAI empowers Customer Success teams by automating pre/post-call admin tasks, consolidating customer insights, and ensuring timely follow-up on action items.
Smart summaries™️
Connected to your existing workflow.
Beautiful Smart Summaries™ with video playback are organized, shareable, and integrated back into your CRM.
Smart summaries™️
Connected to your existing workflow.
Beautiful Smart Summaries™ with video playback are organized, shareable, and integrated back into your CRM.
TASKS, AUTOMATED
Magically created follow-up emails.
We will automatically capture all action items assigned in conversation and write the follow-up email to your customer for you!
TASKS, AUTOMATED
Magically created follow-up emails.
We will automatically capture all action items assigned in conversation and write the follow-up email to your customer for you!
Integrations
The apps you already use, connected.
Build a unique experience by mixing and matching components.
Integrations
The apps you already use, connected.
Build a unique experience by mixing and matching components.
Why thousands of customers
love UpdateAI
Real reviews from our G2 page
Why thousands of customers
love UpdateAI
Real reviews from our G2 page
Why thousands of customers
love UpdateAI
Real reviews from our G2 page
View full review
Angelika O'Reilly
Verified user
Love UpdateAI
The meeting recaps rock. I love the sync with Slack to remind me of my action items. I can easily send the transcript, meeting highlights, and video recap to our COO. It makes my life a million times easier to action follow-up items following a call.
View full review
Kristi Faltorusso
Verified user
Saves us so much time, and our customers love it!
UpdateAI does all the work for us when we are engaging with our customers. It allows us to be present and engaged in the conversation while taking reliable notes behind the sceens. It automatically sends updates to the meeting attendees saving us time sending follow ups as well. The summary, risks and numbers are spot on which make it so easy to recall the important points from the discussions.
View full review
Jessica Thomas
Verified user
Game changer for any executive admin
As an EA supporting two of the largest orgs in the company I'm hard pressed for bandwidth to attend every meeting, type up notes and send out action items that are crucial to our business. UpdateAI is a game changer and there's no going back! The summary transcriptions are pretty spot on - they are able to catch and understand anagrams (there are ALOT of them). Each meeting is recorded, summarized and action items/important dates and numbers are pulled and bulleted. :chefs kiss:
View full review
Guy Rahamim
Verified user
UpdateAI- Changed my life as a CSM
UpdateAI gives me time back in my day and helps me focus on what matters. I must pay full attention to my customers and what they say in meetings. Taking notes while on the call gets in the way, and trying to remember all after the (or wasting time watching the recording just to dig them out). With the TL;DR function, I have a clear understanding on what were the main topics on the call, it helps me to identify risks and action items. I can simply push it to my CRM and get ready for the next meeting.
View full review
Tiffany Williams
Verified user
Efficiency Game-Changer for CSMs!
As a Customer Success Manager, I have found Update.AI to be a real game-changer. This platform sends automated reminders for upcoming client touchpoints and follow-ups, ensuring that no crucial tasks are overlooked. It also helps me stay more attuned to my customers' needs.
View full review
Amanda Regan
Verified user
Game changer for all my meetings
How simple it is to use and share reports.
View full review
Thomas Laureys
Verified user
Meeting notes on steroids!
The ease of use and the quality of the notes that you receive afterwards. They are well structured and are made for customer success! Also meeting recaps that are shared before a next meeting (like a couple of days after as a follow up) are pro-actively shared via mail!
View full review
Angelika O'Reilly
Verified user
Love UpdateAI
The meeting recaps rock. I love the sync with Slack to remind me of my action items. I can easily send the transcript, meeting highlights, and video recap to our COO. It makes my life a million times easier to action follow-up items following a call.
View full review
Kristi Faltorusso
Verified user
Saves us so much time, and our customers love it!
UpdateAI does all the work for us when we are engaging with our customers. It allows us to be present and engaged in the conversation while taking reliable notes behind the sceens. It automatically sends updates to the meeting attendees saving us time sending follow ups as well. The summary, risks and numbers are spot on which make it so easy to recall the important points from the discussions.
View full review
Jessica Thomas
Verified user
Game changer for any executive admin
As an EA supporting two of the largest orgs in the company I'm hard pressed for bandwidth to attend every meeting, type up notes and send out action items that are crucial to our business. UpdateAI is a game changer and there's no going back! The summary transcriptions are pretty spot on - they are able to catch and understand anagrams (there are ALOT of them). Each meeting is recorded, summarized and action items/important dates and numbers are pulled and bulleted. :chefs kiss:
View full review
Guy Rahamim
Verified user
UpdateAI- Changed my life as a CSM
UpdateAI gives me time back in my day and helps me focus on what matters. I must pay full attention to my customers and what they say in meetings. Taking notes while on the call gets in the way, and trying to remember all after the (or wasting time watching the recording just to dig them out). With the TL;DR function, I have a clear understanding on what were the main topics on the call, it helps me to identify risks and action items. I can simply push it to my CRM and get ready for the next meeting.
View full review
Tiffany Williams
Verified user
Efficiency Game-Changer for CSMs!
As a Customer Success Manager, I have found Update.AI to be a real game-changer. This platform sends automated reminders for upcoming client touchpoints and follow-ups, ensuring that no crucial tasks are overlooked. It also helps me stay more attuned to my customers' needs.
View full review
Amanda Regan
Verified user
Game changer for all my meetings
How simple it is to use and share reports.
View full review
Thomas Laureys
Verified user
Meeting notes on steroids!
The ease of use and the quality of the notes that you receive afterwards. They are well structured and are made for customer success! Also meeting recaps that are shared before a next meeting (like a couple of days after as a follow up) are pro-actively shared via mail!
4.9 out of 5
Feeling the love?
Feeling the love?
Feeling the love?
UPDATEAI
Smart Meeting Summaries™
that save you time
Smart Meeting Summaries™
that save you time
UPDATEAI